IT Field Services

No more operational bumps, allowing you to focus on your core business.

Our comprehensive field maintenance services and support encompass greenfield deployment, Installs, Moves, Adds, and Changes (IMAC) services, as well as a lifecycle service program with both offsite and onsite support. Additionally, we provide a technical help desk to support, maintain, and enhance your product or platform.

IT Field Services

Why Paradigm IT Services

We offer comprehensive turnkey IT field support services across all industries, ensuring high-quality and agile support throughout the entire IT infrastructure lifecycle—from procurement to post-deployment and configuration. With seamless coordination across strategy, implementation, and management of technology programs, coupled with cross-technology expertise, we minimize technical downtime and provide efficient support.

Solutions aligned to your business needs
STAFFING

Finding and hiring the right talent who can add value to your organisation isn’t easy. Leveraging AI-powered technology, our highly-skilled recruiting experts can find the best candidate that fits your organisation.

Professional & Managerial

We match your needs to skilled professionals in accounting and finance, risk and compliance, technology, marketing including digital, legal, HR and administration.

Payroll Management

We offer end-to-end payroll processing solutions for employees. We manage employees’ salaries and compensation packages, ensuring timely compliance with various legislations in accordance with the respective laws and handling tax and statutory compliances.

Political Call Center Services

Our customized agent training and advanced technology allow us to deliver an unparalleled call experience while successfully promoting your campaign.

Business Process Outsourcing (BPO)

We provide Voice-supported and Non-voice Process BPO Services, Call Centre services for Quality Assurance, Debt Collection Services, 24x7 Medical Answering Services, and much more.

Clinical & Scientific

We provide PhD and doctorate scientific professionals and managers to the Clinical Science industry across R&D, Quality, Manufacturing, Clinical, Pharmacy, Regulatory Compliance, Professional and Engineering disciplines.

Data Centre Services

Our services include 24x7 NOC support including NOC administration and monitoring, data centre help desk support, disaster recovery services, remote support and server security services.

Recruitment & Procurement

From small businesses to fortune 500 companies, we help to recruit professionals for direct hire, temporary, and interim positions at all levels in the manufacturing operations and supply chain.

Collections & Receivable Management (CARM)

Our debt collection services help you in speeding up payment and relieving the pressure on your in-house collection team.

Digital Transformation & Business Agility

Our team of practitioners help businesses to connect, create and value stream map enterprise core services, automate the value chain, implement feedback loops to deliver Business value continually, with quality, with lesser lead times and cost-effectively.

One touchpoint

No need to fly your in-house IT staff to remote locations. Our global technical support centre is your point of contact that provides 24×7 and all-year-round services.

Flexible maintenance plans

We reduce the complications of global IT support by offering flexible maintenance plans that are customized to your specific needs.

Scalability

We too scale with your needs. Our robust screening and vetting process ensures that we have qualified technicians to work and implement projects across thousands of locations.

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